Information We Collect
We collect personal information you provide when making a booking or enquiry, including your name, email address, phone number, and payment details. We also collect standard web analytics data (pages visited, device type) to improve our website.
How We Use Your Information
- To process and confirm your reservation
- To send booking confirmations and pre-arrival information
- To respond to enquiries and provide customer support
- To send promotional offers, only if you have opted in
- To comply with legal obligations
Data Sharing
We do not sell or rent your personal data to third parties. We may share information with trusted partners (payment processors, booking platforms such as Booking.com, Agoda, and Airbnb) solely to fulfil your reservation.
Data Security
Your data is stored securely and access is restricted to authorised staff only. Payment transactions are processed through encrypted, PCI-compliant gateways.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at infovillaimountlavinia@gmail.com.
Contact
Villa i Hotel · Mount Lavinia, Colombo, Sri Lanka
Phone: +94 77 786 3412 / +94 11 272 7147
Email: infovillaimountlavinia@gmail.com